FAQ's

FAQs

Frequently Asked Questions

Fantasy Sports App is a skill game that is different from gambling. It thus falls under the category of skill-based games, and it is also considered legal. We are a registered company in the market, and we have been growing our market presence among different companies. Additionally, we will protect your personal information by not selling, reusing, renting, lending, or otherwise disclosing it.

To access JustKhelo Fantasy Cricket App, download the app from this location:

The official App Store app is available for Apple mobile users.

Android users can download the official app from this download link on the JustKhelo website.

To access JustKhelo Fantasy Cricket App, download the app from this location:

The official App Store app is available for Apple mobile users

Android users can download the official app from this download link on the JustKhelo website.

Once the software has been downloaded and installed, click on Join to create an account. To create a new account, enter the following details:

  • Name
  • Mobile Number
  • Email
  • State (of residence)
  • Username and password

Every time you make a transaction, you'll receive an email with details about that transaction. If you suspect a transaction was not done by you, please let us know at info@justkhelo.com. Please reset your password as soon as possible.

In order to access your account, you will need your user name and password. Neither an email address nor a phone number is needed to log in. Contact info@justkhelo.com along with account-specific details like your email address and phone number if you've forgotten your username. You can even log in to the JustKhelo account using your Facebook and Google IDs. Mobile numbers are collected during registration. Whenever you wish to update the mobile number, you can do so by navigating to the KYC section in Settings.

Following are some steps you can take if you forgot your password:

  • Go to the login screen and enter your username.Click on the forgot password link.
  • To reset your password, you will receive a link to your registered email address.
  • By clicking on the link in the email, you can reset your password and log in with your new one.
  • We request you to check your promotions, spam, and junk folders if the email from JustKhelo is not found in your primary inbox.

You can't sign up using your mobile number. Contact us if you've forgotten your username info@justkhelo.com Including account-specific information like email and phone number. Your Facebook and Google IDs are also accepted to log into the JustKhelo account.

Your mobile number will be accompanied by an OTP within 30 seconds as soon as you enter it. In case you have not received the OTP, the following may have happened:

  • The mobile number provided by you may be incorrect
  • Your mobile may be out of the network coverage area
  • If you are in a poor network area, we request you to be patient.

In case you do not receive the OTP after a considerable wait, Please write to us at info@justkhelo.com.

You may follow the steps mentioned below to reset your password:

  • Go to Settings in the app.
  • Click on the ‘Change’ password.
  • Enter the current and new password to reset it

JustKhelo does not allow you to change your password if you are signed up using your social network credentials (like Facebook, Google, etc). Changing the Password on your social network provider requires that you sign in there.

The JustKhelo audit team may deactivate your account if they discover that the PAN card you entered on JustKhelo is not verified. JustKhelo will show your account is suspended in such situations.

In such a case, you need to write to info@justkhelo.com and provide your PAN card details. Once the PAN details are verified by JustKhelo, your account shall be reactivated.

JustKhelo accounts cannot be deleted by users alone. If you wish to delete your account,

Please email us at info@justkhelo.com You can count on us to take the necessary actions for you.

As far as the JustKhelo app is concerned, you cannot have more than one account.

We regret to inform you that if you are younger than 18 years old, you cannot play on JustKhelo.